Development and Communications Manager

Feb 18

Friends of the Middlesex Fells
Melrose, MA

Anticipated Start Date: 4/1/2025

Description

Friends of the Middlesex Fells (FOF), a dynamic and growing non-profit organization working to promote the conservation, appreciation, and sustainable enjoyment of the Middlesex Fells Reservation, seeks a highly motivated individual to serve as the organization’s Development and Communications Manager.

We’re looking for a person with a deep commitment and passion for the conservation and sustainable management of the Middlesex Fells.

If you’re also an excellent writer and editor, super-organized, proficient in web and social media skills, love planning events, and thrive in a demanding and fast-paced work environment with a wide range of projects and responsibilities, we want to hear from you.

Responsibilities

Individual giving, membership, and grants management (40%)

Individual giving and membership

Manage annual fundraising campaigns (year-end/other).
Manage the annual membership program, including renewals, mailing of new member packets, and responding to all membership-related inquiries/communications.
Manage the constituent database, including generating reports to segment constituent lists and analyze campaign performance, and troubleshoot issues as needed.
Generate reports for targeted communications and to evaluate fundraising performance.
Process all incoming gifts and ensure timely acknowledgement.
Support the Development Committee through calendaring meetings, taking notes, and communicating with committee members and chairs.
Manage all development-related events, including planning, budgeting, venue selection and coordination, invitations, communications, registration, and volunteer management.
Respond to and resolve donor questions or concerns regarding gift processing, gift options, and acknowledgements.
Support the executive director’s major gifts and planned giving programs.

Grants management

Research grant opportunities.
Manage grant tracking system and administer grants.
Prepare grant applications, including writing grant proposals and developing budgets.
Manage interim and final reporting requirements of awarded grants.

Communications and outreach (30%)

Produce monthly e-newsletter, quarterly “In the Fells” member communication, and single-subject e-blasts.
Write communications materials to inform the public of volunteer opportunities, community partnerships, and other topics under the purview of this position.
Manage all content for social media presences.
Manage content for the website to ensure the site provides up-to-date information and supports our programmatic and fundraising goals.
Manage and track yearly website domain, host, and SSL certification updates/renewals.
Chair the Communications Committee and manage volunteer-supported projects.
Coordinate outreach volunteers, develop/maintain outreach materials, and directly oversee in-person outreach events (currently 4-6 times per year).

Operations management (30%)

Oversee the operations of the FOF office and handle telephone and mail communications.
Maintain office supplies, printed materials, and merchandise inventory.
Manage document filing systems (printed and electronic) and organizational archives.
Manage, troubleshoot, and update office systems, including phone, voicemail, and printer/copier.
Process all merchandise orders and maintain merchandise inventory.
Manage online event, committee, and office calendars.
Coordinate with building management on all building-related issues.
Supervise volunteers on communications, outreach, office, and development projects.
Assist in organizing volunteer appreciation activities/events.
Other duties as assigned by the executive director.

Requirements

Deep commitment and passion for the conservation and sustainable management of the Fells.
Excellent written and verbal communication skills.
Strong organizational skills and able to set priorities and handle multiple tasks.
Hard working, self-motivated, adaptable, and able to work in a team setting.
Consistency and attention to detail in all aspects of communication and donor interaction.
Ability to maintain and exercise discretion regarding confidential and/or sensitive donor information.
Ability to relate to people with different backgrounds and life experiences and exercise cultural humility and inclusion.
Strong computer skills, including proficiency with Google Workspace (Gmail, Docs, Sheets, Slides, Drive, Calendar), Microsoft Office, email marketing platforms, Wordpress website content management, and experience managing a database.
Professional background and/or related experience in outreach, communications, fund development, and office management is preferred. - Grant writing and management experience is preferred.
Experience using donor management software is preferred.

Other Job Requirements

Must have a valid driver’s license, excellent driving record, and reliable transportation.
Must be able to work occasional evenings and weekends as needed to support development events.

Salary Range and Employee Benefits

$55,000-$70,000

How to Apply for this Job

Apply Now

About the Organization

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